Empacta Group Ltd

About us

Empacta Group Ltd was founded with a single mission: to set a new standard of excellence in the cleaning industry. From the beginning, we dedicated ourselves to delivering reliable, high-quality cleaning services that our clients can depend on every single time.

We pride ourselves on our ability to adapt and deliver across multiple sectors. Our services include:

✅ Domestic Cleaning—A thorough and consistent cleaning service that ensures your home is spotless, healthy, and welcoming.
✅ End of Tenancy Cleaning—Comprehensive cleaning that meets landlord and estate agent standards, ensuring you get your deposit back.
✅ Office Cleaning—A clean office environment enhances productivity and well-being for your team and impresses your clients.
✅ Construction Cleaning—Post-construction cleaning that removes dust, debris, and leftover materials, leaving your project site ready to shine.
✅ Deep Cleaning—Intensive cleaning that tackles hidden dirt and grime for a truly fresh start.
✅ Airbnb Cleaning—Fast, reliable, and thorough cleaning to keep your short-term rental sparkling clean and guest-ready.

Cleaning Services

Your trusted partner in creating cleaner, healthier, and more inviting spaces. We specialize in a wide range of cleaning solutions designed to meet the unique needs of both residential and commercial clients across the UK.

Cleaning Services Story

Our team is at the heart of what we do. Every Empacta cleaner is carefully vetted, professionally trained, and committed to delivering the highest standards of service.

We believe in teamwork, professionalism, and going the extra mile.

Why Choose Us

Core Values

At Empacta Group Ltd Cleaning Services, our core values guide every decision we make:

✅ Excellence — We take pride in every clean, no matter the size or complexity.
✅ Integrity — We believe in honest communication, fair pricing, and transparency.
✅ Flexibility — Our services fit around your schedule, not the other way around.
✅ Safety and Sustainability — We use eco-friendly products and practices to protect people and the environment.

When you choose Empacta Group Ltd, you’re not just hiring a cleaning service—you’re partnering with a team that understands the importance of cleanliness in creating a safe, comfortable, and impressive environment.

We’re here to make your life easier, your spaces healthier, and your clients and guests happier.

Contact us today to discover how Empacta Group Ltd Cleaning Services can transform your space with expertise, care, and a commitment to excellence.

Cleaning Services Team

📍 Central London

We serve homes, offices, and businesses in:
Westminster, Mayfair, Covent Garden, Soho, Marylebone, Holborn, Pimlico, St. James’s, Clerkenwell, Bloomsbury, Farringdon, and the City of London.

📍 North London

Empacta operates throughout:
Camden Town, Islington, Highgate, Finsbury Park, Hampstead, Holloway, Kentish Town, Archway, Tottenham, Crouch End, Wood Green, and Muswell Hill.

📍 East London

We deliver exceptional cleaning services to: Shoreditch, Hackney, Bethnal Green, Stratford, Whitechapel, Bow, Canary Wharf, Walthamstow, Leyton, Plaistow, Forest Gate, Ilford, and more.

📍 South London

Our coverage includes: Brixton, Clapham, Battersea, Streatham, Dulwich, Tooting, Peckham, Camberwell, Lewisham, Croydon, Elephant & Castle, and Wimbledon.

📍 West London

Empacta Cleaning is available in:
Kensington, Chelsea, Notting Hill, Fulham, Hammersmith, Ealing, Acton, Chiswick, Paddington, White City, and Maida Vale.

✅ Not sure if we cover your area?
📞 Contact us directly—we’re expanding every week and happy to assist.

Areas We Cover in London

At Empacta Cleaning, we’re proud to bring reliable, high-quality cleaning services across all corners of London. Whether you're in the heart of the city or the quiet edges of the boroughs—we’ve got you covered.

1. Introduction

This Privacy Policy sets out how Empacta Group Ltd ("Empacta", "we", "us", or "our") collects, uses, stores, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Empacta Group Ltd is the data controller of your personal data when you visit our website, engage our cleaning services, or communicate with us. We are committed to protecting your privacy and handling your data in a lawful, fair, and transparent manner.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

a. Automatically Collected Data

When you browse our website, we collect:

IP address and browser type
Device information and cookies
Time zone and access time
Referring URLs and on-site browsing behaviour

This is referred to as Device Information.

b. Voluntarily Provided Data

When you use our services or fill out a form, we may collect:

Full name
Email address
Phone number
Residential or business address
Payment or billing details (processed securely via third-party payment providers)
Any additional information you provide (e.g., cleaning preferences, service notes)

3. Why We Process Your Data

We process your personal data for the following purposes:

To provide and manage our cleaning services
To respond to enquiries and requests
To process payments and send invoices
To send service-related communications and occasional marketing (with consent)
To maintain the security and performance of our website
To comply with legal and regulatory obligations

We process data lawfully under the following bases:

Contractual necessity (e.g., service delivery)
Legal obligation
Legitimate interests (e.g., improving services)
Consent (e.g., for newsletters)

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and provide relevant content. You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy.

5. Data Sharing and Transfers

We may share your data with:

Trusted third-party service providers (e.g., payment processors, IT hosting, CRM systems)
Regulatory authorities where required by law
Contractors engaged for service delivery (bound by confidentiality)

Where data is transferred outside the UK (e.g., cloud providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

6. Your Data Protection Rights

As a UK data subject, you have the right to:

Be informed about how your data is used
Access the personal data we hold about you
Rectify inaccurate or incomplete data

Request erasure (the “right to be forgotten”)

Restrict processing of your data
Data portability
Object to processing (including direct marketing)
Not be subject to automated decision-making without human interventionTo exercise any of your rights, contact us at: office@empactagroupltd.co.uk

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purpose it was collected for, including:

Legal, accounting, or reporting requirements
Active service relationships or customer support needs

Data no longer needed is securely deleted or anonymized.

8. Security of Your Information

We implement appropriate technical and organisational measures to protect your data, including:

Encrypted website traffic (HTTPS)
Secure storage environments
Restricted access to data
Staff training on data confidentiality

However, no system is 100% secure. You use the internet and our services at your own risk.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Legal Disclosures

We may disclose your data if required by law, legal process, or to:

Enforce our terms
Protect the rights and safety of others
Investigate fraud or security breaches
Respond to lawful requests by public authorities

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you via email. Continued use of our services constitutes your acceptance of any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Empacta Group Ltd
📧 Email: office@empactagroupltd.co.uk
🏢 Registered Office: 124 City Road, London EC1V 2NX. Phone: +44-790-790-1866 / +44-785-857-7776. Email: office@empactagroup.co.uk